Pre-orders
When pre-ordering a Val Mont Lac product, you reserve a place in our limited production run. Our pre-order system usually works as follows:
1. The survey
As we produce quality over quantity, we are willing to interact with you as much as possible. Before launching pre-orders, we sometimes give you the chance to vote for the product you like most or the one you would like to be produced first.
2. Pre-order
Once the next pre-order product has been decided, we open pre-orders for a limited time only. The system allows you to secure the size you need and ensures you receive it as soon as it’s ready—before it becomes available to the public. We will also produce additional pieces in case you need to exchange for a different size.
3. Production starts
As soon as pre-order time is up, the production starts running. We will make sure to let you know about the process.
4. Shipping
As soon as your product is ready, it will be shipped to you directly, with priority given to pre-orders.